About Care in Wales

Care in Wales provides personal care and practical help to people in their own home.

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Some Words About
Care In Wales


Care in Wales provides personal care and practical help to people in their own home so that they:

1. are comfortable

2. remain independent

3. have peace of mind

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Our Care Assistants are all recruited because they are ‘The Right Fit’. We will search for people who demonstrate that they have Humanity, Common Sense, Positivity, Flexibility, Creativity and a sense of Loyalty.

All staff have an enhanced Disclosure and Barring Service check and we take up references that we afterwards confirm as genuine. All staff are inducted in key mandatory subjects and receive refresher training once in post.

We also have a formal statement of purpose. If you would like to read it please click the following link.

Statement of Purpose

Our Values

As an organisation, there are certain characteristics that we value. They come together to form our personality. People are recruited because they share these characteristics or values and we try to ensure that all that we do is consistent with them. We hope that all who come into contact with us get a sense of our personality because the values are felt to be real, deeply held and consistently applied. Please see below for more information on our values.

  • Humanity
  • Common sense
  • Creativity
  • Positivity
  • Teamwork
  • Loyality

Our Senior Managers

Our approach is to have ‘leaders’ rather than ‘managers’. Leaders liberate their staff, managers control them. All staff are therefore freed from restrictive control and are trusted to be wise decision makers

team

Isabel Miller

Registered Manager

Isabel was born in South Africa and has had a successful career in banking which has given her many skills in administration. On moving to Wales in August 2009 she wanted to develop a career with a social purpose. She became a carer in a social care agency and rapidly was promoted to Team Leader and equally rapidly acquired the level 5 Diploma in Leadership for Social Care Services. Isabel shares with Stephen the wish to have a flexible service that puts our values into practice but also to have this service based on a platform of efficient administration.

team

Stephen Gamgee

Managing Director

Stephen has spent most of his life working with people who for one reason or another could be classed as ‘vulnerable’. This includes homeless people, people with alcohol or drug problems and people with mental health problems. Stephen moved to Wales in 1993 as head of a Cardiff based charity for the homeless and for the next 16 years as its Chief Executive he developed it into one of the largest and most respected charities in Wales, operating throughout the country. He believes that this was achieved by having principles and values and making them a practical reality. He now wants to apply the same approach to people who need help to stay in their own home. In 2008 he was awarded the MBE in the Queen’s Birthday Honours list.

team

Isabel Miller

Registered Manager

Isabel was born in South Africa and has had a successful career in banking which has given her many skills in administration. On moving to Wales in August 2009 she wanted to develop a career with a social purpose. She became a carer in a social care agency and rapidly was promoted to Team Leader and equally rapidly acquired the level 5 Diploma in Leadership for Social Care Services. Isabel shares with Stephen the wish to have a flexible service that puts our values into practice but also to have this service based on a platform of efficient administration.

team

Stephen Gamgee

Managing Director

Stephen has spent most of his life working with people who for one reason or another could be classed as ‘vulnerable’. This includes homeless people, people with alcohol or drug problems and people with mental health problems. Stephen moved to Wales in 1993 as head of a Cardiff based charity for the homeless and for the next 16 years as its Chief Executive he developed it into one of the largest and most respected charities in Wales, operating throughout the country. He believes that this was achieved by having principles and values and making them a practical reality. He now wants to apply the same approach to people who need help to stay in their own home. In 2008 he was awarded the MBE in the Queen’s Birthday Honours list.